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Frequently Asked Questions (FAQs)
Categories
General
Where are PEM Racing components made?
All PEM Racing components are proudly manufactured in the USA at their Missouri facility. Can I order custom gear ratios?
Yes, custom gear ratios can be manufactured upon request depending on application and specifications. Do you provide replacement parts?
Yes, all PEM components including gears, hubs, and flanges are available as replacement parts. Do you offer warranty on your products?
Yes, PEM products typically come with a limited warranty against manufacturing defects. How can I order directly from PEM Racing?
Orders can be placed directly through the PEM Racing website or by contacting sales. Do you sell through distributors?
Yes, PEM parts are also available through a network of trusted distributors. Do you offer volume discounts for race teams?
Yes, PEM offers competitive discounts for volume purchases by race teams. Are PEM parts legal for all racing sanctioning bodies?
PEM parts are designed to comply with most major sanctioning body regulations. How do I install a quick-change rear?
PEM provides detailed installation guides and support for rear end installation. Do you offer setup sheets or installation manuals?
Yes, downloadable setup sheets and installation resources are available online. Do you test every gear set before shipping?
Yes, gears are tested and inspected before being shipped to customers. Do you have technical videos available?
Yes, PEM provides educational videos and online guides for racers. Are your components compatible with Winters or other brands?
Yes, compatibility with Winters and other brands varies by part—contact PEM for guidance. What is your return policy?
Returns are accepted under warranty terms—contact support for instructions. Can I use PEM parts in street or hobby cars?
PEM parts are designed for racing but may be adaptable to hobby use with caution. Do you offer rebuild services?
Yes, rebuild services are offered for eligible PEM assemblies. Is expedited shipping available?
Yes, expedited shipping options are available at checkout. Do you ship internationally?
Yes, PEM ships products worldwide with international tracking options. Do you offer anodized or coated components?
Yes, certain components are available with anodized or corrosion-resistant coatings. Can I visit your manufacturing facility?
Yes, tours may be scheduled by appointment through PEM Racing. Do you provide educational training or workshops?
PEM occasionally offers workshops and participates in racing expos and trade shows. Is there a PEM Racing dealer near me?
Use the dealer locator on PEM’s website or contact support for nearest location. Do you make parts for sprint cars?
Yes, PEM manufactures drivetrain parts that meet the demands of sprint car racing. Services
What products does PEM Racing manufacture?
PEM Racing manufactures quick-change rear ends, gear sets, drive flanges, hubs, yokes, and various drivetrain components for racing vehicles. What is a quick-change rear end?
A quick-change rear end allows racers to change gear ratios quickly and easily without removing the differential. What racing classes are PEM products designed for?
PEM products are suitable for dirt late models, modifieds, sprint cars, asphalt racers, and drag racing applications. Do you offer gear sets for both dirt and asphalt tracks?
Yes, PEM offers gear sets specifically designed for both dirt and asphalt tracks. What materials are used in PEM gears?
PEM gears are typically made from high-strength steel alloys and treated for maximum durability. Are your gear sets compatible with other brands?
Yes, many PEM gear sets are designed to be compatible with components from other leading manufacturers. What is the advantage of a lightweight gear set?
Lightweight gear sets reduce rotating mass, improving acceleration and overall performance on the track. How fast can I change gear ratios using your quick-change system?
With PEM’s quick-change system, gear ratios can be swapped in under 10 minutes. Do you offer tech support for gear setup?
Yes, PEM Racing offers in-house technical support to assist with gear setup and troubleshooting. How do I identify which gear ratio is best for my track?
PEM provides gear ratio charts and tech support to help select the optimal ratio for your track type and car. What is included in a quick-change rear end assembly?
Assemblies include the housing, gears, pinion support, and necessary hardware depending on the model. What finishes or treatments are applied to your gears?
PEM gears are finish ground and heat-treated for strength and smooth operation. How should I maintain my quick-change rear end?
Regular inspection, proper lubrication, and cleaning are essential for maintaining quick-change rear ends. Can PEM gears handle high torque racing applications?
Yes, PEM gears are built to withstand high torque environments and aggressive race conditions. What axle sizes do you support?
PEM supports common axle sizes used in racing, including 31-spline and others. Are PEM hubs and yokes race-proven?
Yes, PEM hubs and yokes have been tested and proven on professional racing circuits. How can I troubleshoot gear whine or noise?
Inspect bearings, backlash, and ensure proper lubrication. Contact PEM support if unsure. Can I get a product catalog?
Yes, digital and print product catalogs are available upon request. What is the difference between the 650 and 750 series gear sets?
The 650 series is lighter and optimized for speed, while the 750 series is heavier-duty. Can you recommend gear ratios for specific tracks?
Yes, PEM can suggest gear ratios based on your car setup and race location. Do your products work in drag racing applications?
Yes, many PEM components are suitable for drag racing when matched correctly. What should I do if I break a gear on race day?
Contact PEM for emergency gear shipment or local dealer options. How are your gears heat-treated?
All gears undergo a precise heat treatment process for maximum durability. What is the average life span of a PEM gear set?
With proper use and maintenance, PEM gear sets can last multiple seasons. Can I upgrade from a standard rear end to a quick-change system?
Yes, PEM offers upgrade kits for converting standard rears to quick-change models. Do you build custom rear ends?
Yes, PEM can build custom rear ends tailored to your specifications. How do I calculate gear ratio?
Divide the ring gear teeth by pinion gear teeth to calculate your ratio. What lubricants do you recommend for PEM rear ends?
PEM recommends high-quality racing gear oils compatible with your housing. Are all PEM products manufactured in-house?
Yes, all PEM products are engineered and built in-house in Missouri. What tools are needed to change gears at the track?
Basic hand tools and a gear puller are generally sufficient for at-track changes. How often should I inspect my gear set for wear?
Inspect gear sets after every few races or if abnormal noise or vibration occurs. Support
How do I get sponsorship or team support?
Team support inquiries can be submitted via email or through the contact form. What size U-joints do your yokes support?
Most yokes are compatible with 1310 and 1350 U-joint sizes—check product specs. Do you offer live support during race weekends?
Yes, race weekend support is available through PEM’s hotline or email. How do I contact PEM Racing customer service?
Customer service is available by phone, email, or via the website’s contact form. |